Question:
Your glasses are two YEARS old, and you hope to have them repaired? At
no cost? Do you own a suit that you have worn daily? If you do, are
you planning on taking that in for repairs, too?
Answer:
We're talking about a person with recent cataract surgery who has been
wearing contacts, not glasses. I took two pairs of glasses in about a
month ago which I had had for *way* more than three years and asked
Kaiser to refit them, check their strength and remove the left lenses (I
had cataract surgery three years ago and hadn't worn these glasses since
then). They were quite happy to do that, at no charge.